Our whole experience was stress free. If I ever build another pool in this lifetime, I’ll use Premier.
Glen and Deby E.
This was one of the most pleasant construction experiences
I have had. What a work of art.
Marilyn W.
We were delighted with the custom design for our yard.
Patricia W.
All the people we have met in this process have been great. Our pool is beautiful! Thank you for everything.
The Eddings Family
We were really pleased with how quickly it was done! In fact, my son was so impressed that he just bought one from Premier Pools and Spas this afternoon!
Bob & Judy K.
We have been so impressed by Aaron (our designer and project manager), the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels, to your company.
Mr. and Mrs. Lou M.
It was a pleasure working with Premier Pools. Everyone has exhibited excellence and gone above and beyond with
every aspect throughout the process.
The Barragan Family
Everyone was very courteous and professional and I have a fantastic looking pool. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool.
Mike B.
Great service through and through. Thanks for making things easy. Best pool company in AZ!
Mark S.
We recently had our pool remodeled by Premier and just want to take a moment to comment on our overall satisfaction with the results. We received many quotes from builders in the Valley and to be honest, we went with Premier primarily because of our trust in Shawn. The quality of the work performed by your contractors was outstanding. We loved the final product we walked away with. We would certainly offer our recommendations for Premier Pools and have given Shawn approval to use us as a selling tool for future business. Thank you again!
Brian S.
Thanks for taking good care of me. Everything went perfectly. I would highly recommend.
Joanna T.
Thanks for taking good care of me. Everything went perfectly. I would highly recommend.
Bill B.
We want to thank Premier Pools and especially Tina and Michael. We are extremely pleased with our pool. Tina and Michael were excellent with every aspect of the Pool design and support through the entire process. We are now going to enjoy our backyard for many years.
Aaron and Gabriela T.
I just read about Aqua Pools leaving its customers hanging out to dry and how you guys are coming in to finish the job. Wow! That’s why I went with you three years ago. In today’s economy, only the strong will survive. Congrats!
Javier F.
Not only do we absolutely love our new pool, but Premier actually made the process fun! Everyone was great to work with and we appreciate their commitment.
Penny M.
Couldn’t say anything but excellent things about Premier Pools.
Zubie Z.
The care that went into each process by the incredible staff left me enthusiastic to refer as many friends and family as possible to Premier Pools. It felt good to be spoiled back for a change.
Tammy T.
Very quickly done and very impressive. Overall an excellent experience and I would easily recommend Premier Pools & Spas in the future. Premier Pools, you gave us the exact pool that we wanted and paid for.
Arthur W.
“Rob Romero could not have been more fantastic throughout the entire process. From the beginning phases through arranging our first month of pool start up and care, we have been very impressed with our experience. We absolutely love our salt water, solar heated oasis!!! Premier Pools is a company of quality and integrity.”
Robyn W.
“Thank you, Russ, for building our pool. You did a great job! If you ever need a referral, we would be happy to give one. Please feel free to show any of your clients our pool. We are very proud of it and love to show it off!”
Rene M.
“The entire process was like a well-oiled machine. All the crews were skilled, efficient and timely. We are especially grateful to Gary for his time, expertise and creativity in designing our private oasis. His work was above and beyond our expectations.”
Kathryn and Georgia S.
“Our pool remodel project was made much easier for us by Aaron Temme. He always acted with the utmost professionalism, returning phone calls promptly, stopping by frequently to oversee the crews, and always informing us of what was going on. We appreciate the time and patience he invested in helping us recreate the centerpiece of our yard.”
Mr. and Mrs. Lou M.
Thanks for taking good care of me. Everything went perfectly. I would highly recommend.
Joanna T.
We recently had our pool remodeled by Premier and just want to take a moment to comment on our overall satisfaction with the results. We can’t say enough good things about Shawn throughout this entire process. His professionalism and genuine interest in making sure we are satisfied customers speaks columns for the approach your company takes with its customers. He was in constant contact with us from day 1 to even now, several weeks after the project was completed, to make sure we were comfortable, informed and completely satisfied. Whenever we needed Shawn, he was there, whether it be returning phone calls, or on occasion at our house. We received many quotes from builders in the Valley and to be honest, we went with Premier primarily because of our trust in Shawn. The quality of the work performed by your contractors was outstanding. We loved the final product we walked away with. For the most part the coordination of the various processes was well managed and although there were some scheduling “hiccups” this could primarily be attributed to difficulties with the landscaping process that was going on simultaneously. The start-up employee, Brandon, that assisted us in understanding the pool equipment and maintenance, was again, excellent. He was knowledgeable, thorough and patient as we were going to be working with a system with which we had no previous experience. He made it clear that if we ever had questions or problems in the future, to simply give him a call. Again, we were totally satisfied in this regard. We would certainly offer our recommendations for Premier Pools and have given Shawn approval to use us as a selling tool for future business. Thank you again!
Brian S.
Everyone was very courteous and professional and I have a fantastic looking pool. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool.
Mike B.
Great service through and through. Thanks for making things easy. Best pool company in AZ!
Mark S.
Very good communication and on time. Clean up and work was great!
Bill B.
Was so pleased with one particular individual, “Sharkie”, at Premier Pools. He was so polite and helpful answering all of my questions and going above and beyond in service. I will admit that my wife and I had serious discussions regarding a competitor’s product, but I am very happy that we picked premier because of the personal and pleasant environment, and the follow up service that we would have never known without “Sharkie”. I will consider Premier in my future plans should I ever need additional spa help or support.
T. H.
At the beginning of interviewing Pool Companies, I quickly learned how bad the economy really was and going with the strongest of the pack gave me great piece of mine. It also gave me the best deal but more importantly the quality and service that went along with the GREAT DEAL was soooo worth it.
Swimming Pools are not cheap and a big investment financially and emotionally. The risk of working with an unknown pool company or smaller competitor elevated my risk immensely in so many ways and that was one of the biggest reasons why I went with Premier Pools. The piece of mind that I got knowing that the best craftsmen in the business were the ones working on my pool and the fact that Premier has their own electricians, plumbers and all their own heavy equipment of which to complete a pool eliminated the risk of seeing my hard earned savings disappear or be used to finance someone else’s pool project.
The care that went into each process by the incredible staff left me enthusiastic to refer as many friends and family as possible to Premier Pools. The footprint all the workers and machinery left in my yard was so minimal, the daily clean up was extremely considerate; everyone I met was kind and polite and did exactly what they said they were going to do. A very special thanks for caring about the safety and well being of my 15 year old dog that I adore so much by staying within a certain work area. I loved getting calls the night before which informed me on what to expect the following day, it really helped me with my work schedule as you know I’m self employed. Even the pool school guy was amazing, gentle and thorough and my equipment is not only top of the line but doesn’t intimidate me.
After looking into different types of financing I’m even happy with the unique and perfect suggestion that you helped provide to me as an additional option to the shopping I did, I ended up using that and again it worked out “Premier” perfect.
Should you ever need me to brag to one of your clients in person, it would be my pleasure. The kind of service and quality that I received from Premier Pools was exactly what my clients have come to enjoy and expect at my Printing Company.
It felt good to be spoiled back for a change.
Tammy T.
Thank you so much. Our pool is beautiful and everyone involved was wonderful.
Marsha & Hal T.
Thanks Keith, Looks great.
Jeff M.
Thank you Paul! With just four simple words, “We’ll make it right”, you completely transformed our experience with Premier Pools and Spas from one that was becoming frustrating and negative to a very positive one. As you know, we have experienced ongoing problems with tiles falling off our negative edge and were having difficulties getting our most recent concerns addressed.
We spoke with you Saturday and by Monday we were contacted by Clay Fitzpatrick, Remodel Division Manager. Clay came out evaluated the situation and gave us options for remedying the problem. His outstanding level of knowledge, experience and superb customer relationship management skills gave us immediate confidence that we were placed in the right hands. By Thursday, the repair work began and was completed on Friday – less than a week from our initial conversation. We cannot say enough about how pleased we are with the way Clay advised us, worked with us and with the final result. He and his crew did an absolutely outstanding job and we are so pleased with the final outcome!
It is said that a good recovery can put a business further ahead in customer opinion and satisfaction that if the initial problem had never occurred. Your commitment to our satisfaction and Clay’s world class response to our needs certainly has accomplished that. We sincerely appreciate how much our satisfactions means to Premier.
Bob K.
Very quickly done and very impressive. Destruction & digging crew were awesome and very professional. Granite very quickly and professionally done. Rock work crew very accommodating to new changes and they were very creative. Final maintenance crew fixed minor problems and were instructive. Overall an excellent experience and I would easily recommend Premier Pools & Spas in the future. Should also mention the outstanding support, recommendations and professionalism of all the sales, construction managers/supervisors (Mike, Chris and all other high levels that came out to inspect). Mike, you gave us the exact pool that we wanted and paid for. Forgot the landscaping and concrete crew; awesome, and they made our backyard much larger and made my wife extremely happy with the retaining wall.
Arthur W.
Excellent experience, 100% of the way. Great dealing with Michael & Tina. Chris was also great to work with and very detailed. Everyone was great. Couldn’t be happier.
Matt D.
Very good communication as well as timeliness of construction. The crews at my house were excellent. I would say an overall good experience.
Thanks Premier.
Josh A.
Couldn’t say anything but excellent things about Premier Pools.
Zubie Z.
We love it-great job!
Todd and Kelly S.
I chose Premier Pools and Spas and was so pleased and impressed with their work, the pool looks gorgeous. They were great to work with and very knowledgeable about the product. I chose Premier Pools because the representative Monica Thomas listened to what I needed and made my son and I feel like she was interested in the job. Every team Premier sent out to my home were very capable and professional and did what they were supposed to do, showed up on time, and kept me informed.
Laverne P.
I’m amazed at the transformation my backyard has undergone. Premier Pools employees were honest, up front, knowledgeable, and provided us with all the tools to make the right decisions when deciding on features we should consider for our new swimming pool. The crews came when they said they would and did an outstanding job. I highly recommend Premier Pools.
Barbara and Jason B.
From start to finish the pool construction was fabulous. The crews did a great job in dealing with a few unforeseen obstacles (a large tree trunk!) and adding a bench after the dig that was on the original plans but didn’t get carried over to the final plans. We are very satisfied customers.
David O.
We were very pleased with the whole process of building a pool through premier. The workers were very polite, timeliness of construction was good, and the finished product was excellent.
Tony R.
Great job. I would highly recommend Premier, everything went smoothly throughout the entire process.
Beth C.
Thanks to Mike and his crew for building us a beautiful pool.
Mark M.
The quality of the construction and the attitude and cleanliness of the crew was excellent. I would refer anyone to Premier.
Steve R.
I just read about Aqua Pools leaving its customers hanging out to dry and how you guys are coming in to finish the job. Wow! That’s why I went with you three years ago. In today’s economy, only the strong will survive. Congrats!!
Javiar F.
Our Premier Pool was completed in the highest degree of quality. Very impressed in all angles.
Anthony E.
Pat said he would try to have us swimming by July 4th. No doubt, no delay happened. Everyone working on our pool was very friendly.
Steve and Nancy S.
Everyone we dealt with at Premier was extremely professional, so friendly and nice, and did beautiful work. We love the pool design and got a lot of help and advice we really appreciated. Any delays were not Premier’s fault; they did the work very fast and were always ready to go right away. Also, they came out to fix the water fall and that was greatly appreciated too. Can’t say enough about how friendly, professional, and fast everyone associated with Premier was. Thanks!
Ron and Sara J.
I want to express how very satisfied we are with our new pool that Premier Pools built for us. It truly is a beautiful addition to our property and is a joy to look at. The pool has totally changed the feeling we have when we open our windows and see our tropical paradise in our own backyard. The quality of construction that Premier uses in the building of their pools is the MAIN reason we went with this company. As with any construction project there were a few problems along the way, but they handled them in a very professional way and went the EXTRA mile to make sure that we were satisfied. A customer can’t ask for anything more. I would recommend Premier Pools to any family or friend if they really want a quality pool.
Marc and Lori C.
I’m very pleased with our Premier Pools experience. The crew consistently delivered high quality work and provided open communication the entire time.
Jeff F.
This was our first swimming pool and the Premier team was extremely generous and kind while walking us through every step of the process. Their constant involvement made sure that we always stayed on schedule. When issues came up they always made sure that they were resolved quickly and easily. All of their suggestions have really enhanced our pool. We love it; it truly is very beautiful!
Andy L.
Having Premier Pools and Spas contracted to build our family pool was a wonderful experience. From the beginning to the end, I enjoyed the interaction with the extremely helpful and knowledgeable staff members. This is especially true regarding the project managers, Michael and Tina Anderson. What a perfect team! Michael and Tina kept me abreast with the step by step process and informed me in advance what to expect next. We love our pool and appreciate Premier for a wonderful job well done.
Phillip L.
I am very satisfied with my experience with Premier Pools and Spas. The attitudes and behaviors of the crew members were excellent. They were always punctual and performed a high level of quality construction.
John A.
My overall evaluation of Premier is excellent. The staff was very pleasant and easy to work with throughout the process as well as on time. The construction of my pool remained on schedule and we are very excited about the final outcome!
Tara M.
Premier made our pool experience fun and enjoyable. We loved the service we received and refer Premier to anyone. Our pool looks fantastic!
Sandra L.
Great service and friendly employees. Work was high quality and staff was reliable and efficient. A+.
Don and Cindy R.
All workers and especially Michael and Tina made the process of completing our pool very comfortable. We appreciated the straight talk.
Tom B.
All around outstanding performance. Staff members were helpful and aware of what we wanted, got the job done right.
Amy R.
Michael Anderson acted professionally and with honesty and integrity. He is a credit to your organization. We are extremely pleased with our pool from Premier.
Michael L.
Our pool was completed in a very timely fashion and we appreciate the hard work the Premier team put into constructing our pool.
Pat and Marilyn W.
The Premier staff went above and beyond all expectations and their performance was fabulous. We love our new pool!
Viktor M.
Premier Pools was timely and efficient. Our pool was completed on schedule and the staff all worked really hard to get the job done right.
James F.
The effort put forward and final outcome from Premier Pools was phenomenal. I recommend Premier for anyone considering building or remodeling their pool.
Donn H.
Great job Premier! Thank you for your excellent service!
Ryan G.
We were very happy with our pool remodel! Really enjoyed working with Tony!
Charity S.
Not only do we absolutely love our new pool, but Premier actually made the process fun! Everyone was great to work with and we appreciate their commitment.
Penny M.
I only had a plaster remodel performed, but I want to express what a positive experience I had from all levels with Premier. The experience was by far top notch from everyone involved. Honestly, I was not sure about selecting a high production style company such as Premier and was actually intending to go with a competitor. But the cards fell in such a way Premier Pools came out as the winner for this particular job. The level of professionalism, timeliness of completion (from start to finish), and quality of work I received from Premier Pools was nothing short of amazing. Starting with the first phone call to Nina, working with Brian, to discussing items with the crew, it was a pleasurable experience all the way to the end. I was really impressed that I was treated the same as someone who spends 30k or more so it tells me how much the company prides itself on a quality customer experience regardless of job size. I will definitely recommend and call Premier Pools for any future work I may need performed. Also, a special thanks to all the crews for their awareness to cleanliness.
Bruce T.
Premier did an awesome job. The crew that I worked with had excellent communication and I loved the overall product.
Laurie N.
Superb craftsmanship with no nonsense crews. Highly recommend as a pool company.
Mike B.
No complaints! Pool was finished in the most timely and quality manner.
Robert P.
Jobs and schedules were all met or exceeded. We enjoyed the process. Thank you.
Jim W.
I told Premier Pools the end result that I wanted and he did the rest.
Christeo R.
We love our pool! Thank you Premier pools!
Ross and Janice A.
Excellent experience. No complaints! Thanks!
Phillip C.
Premier Pools was very professional. Thanks for making our backyard dream come true.
Tina D.
Staff excellent, would recommend premier pools and spas to family and friends.
Ritesh J.
Very friendly and excellent service.
Bobby A.
This was a wonderful experience. Exceeded all of our expectations.
Don and Jen T.
After 15 years my pool needed be replastered. The work was complete within two weeks of my initial call to Premier Pools. Very Pleased.
Peggy B.
I love the staff! The guy who set up the quartz wall is an artist! Fantastic from start to finish. Couldn’t have gone any smoother.
Shane D.
So happy with the finished product.
Lisa L.
The timeliness and professionalism of the crew amazed us!
Michael and Patti S.
Mark is the man! He should get a raise!
Justin B.
So impressed with the help we received from Premier Pools employees.
Paul R.
Love our new pool!
Richard B.
Premier Pools was very through and helpful.
Corey F.
Everything as promised. Very Impressed with customer service and quality of the equipment and timeless of the build. Very professional.
Pat and Tiffany W.
Backyard was designed as if it were one of the employee’s own, I was told. So helpful. I think Premier Pools is a great company.
Dave S.
Wonderful company, great pool.
Kim and Tan H.
Every representative of Premier was very professional. Thought I didn’t like the way the payments were requested. Otherwise the entire process was painless and actually a lot of fun! We love our premier pool!
Barb H.
Premier Pools did a great job building our pool.
Kevin H.
The communication between our builders, designers and us was awesome! Not to mention it was built on time and the attitude of the workers was impeccable. They were respectful towards my house and the overall performance was 5 star quality!
Scott and Laurie S.
The crew was very courteous and aware of our home and neighbors. They were done on time and never intruded on our personal space. A+ job on our pool, it looks great!
Bobby and Shirley M.
We are extremely happy with our pool. Tony was so easy to work with.
Melanie A.
It was a joy working with Premier Pools. Thank you for doing such a wonderful job on my remodel.
Harry M.
Premier did a great job! Excellent crew and Cindy is outstanding!
Nin and David P.
Premier did a great job with my demolition and interior finish. They were done on time and worked very well with the space I had. Overall, they were awesome!
Dennis C.
I was very pleased with the pool upon completion. The time to complete was very quick and the quality was good.
Michael and Anna F.
The pool and spa are beautiful. The crew was very polite and professional. We love our new pool!
Darrell and Lisa S.
Only one slight miscommunication regarding how the electrical was to run. Outstanding job overall!
Mike O.
I wish that Zach had been the follow up person although the other guys were great and I was always kept informed by Mina. Excellent job overall!
Mike O.
Would strongly suggest, clear communication! On days of scheduled work, this would be a “perfect!” Dayton is the best, Paul is great, thanks to all! Enjoyed talking to Mina!
Terry C.
I was very happy with Premier Pools and their staff. Everyone was very friendly and well informed. From the first guys that started to dig to the guys who did the plaster, everyone was great!
Dan and Kyna D.
I am pleased with the results of the work.
Bill M.
The plaster group was excellent, and after some work the tile and stone are wonderful.
Carol M.
I am very happy that I chose your company to build my pool and very satisfied with the outcome. I am looking forward for the summer. Very impressed with the job each and every crew came and did, especially with the speed. The quality of our new pool is above what we expected and the positive attitude of the crew made working with Premier very enjoyable. Thanks.
Sami W.
I have received nothing but first class service from the entire staff at Premier. My every question has been answered promptly and my every wish fulfilled. I would especially like to thank my designer, Chad, and my project manager, Chris, for their amazing work and support every step of the way in building my absolutely beautiful pool. Keith, thank you for everything.
Jacquelyn A.
This whole process has been painless. The pool looks great and the equipment has been very quiet. The employees/contractors have been very careful with our property. Overall, Premier Pools delivered everything we could of asked for and we were very impressed with the quality of service we received! Thank you.
Chris and Laura S.
Mike’s design was GREAT! I truly feel that our pool is unique to my personal tastes and unlike anything I have seen at neighbors homes. I am excited for the summer when I can fully utilize everything that Mike designed for us and enjoy all of Arizona’s sunny days! I felt that all of the support in the office was knowledgeable and willing to help answer any of my questions.
John F.
Premier Pools has such an easy process for building a pool and I felt very comfortable and trusting in the actions they were taking. The crews that came to my house were great and always cleaned up after themselves and were respectful to my home and family. I was in awe of Premier’s speed in completing my pool without sacrificing the quality. They were a joy to work with!
Joe C.
Thank you, thank you for a great first time pool experience! This being our first time building a pool, we were not sure what to expect, but I would imagine it does not get much better than the service Premier gave us! Everyone from Mike to Paul were incredibly helpful and we trusted all the advice they gave us. It was also great knowing that the construction crew coming to our house were reliable and experienced.
Tim and Kristin R.
Premier gave us an overall great experience in buying a pool! I was so much easier than we thought and did not force us to stall what was happening in our own lives until it was completed. Premier took care of everything for us and did a wonderful job keeping us informed about everything involving our pool and its construction. I will and have referred them to friends and know that they will receive the same service that we did.
Anne and Steve Z.
My pool came out beautiful and overall Premier did a good job! The construction done was very good and I feel confident that we will be free of problems involving the pool and its equipment in the future, but if anything comes up Premier will be able to help. I am very excited about how my pool turned out and how complete my backyard now looks.
Helen V.
Mike was great to work with. He was very responsive and knowledgeable. Everything went very smoothly from the initial steps of designing our pool to carrying out the construction with the contractors. We would not hesitate to recommend Premier Pools.
Rich and Monique G.
Enjoyed working with Cindy. She was very helpful in describing each product for my needs. The pool looks beautiful and I love the equipment and automatic functions which make the upkeep so much similar! Everyone was very nice and showed great customer service. Great Job!
Kandise S.
Absolutely beautiful, I love how many compliments I have received about my new pool already. I rave to friends about the great service I received from Premier and how happy I was in working with their designers and crews. I can’t wait for summer and was so pleased with how quickly the pool was finished so I can enjoy it!
Shelly L.
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Thank you and your team for the excellent service and follow through that you have given us. Our pool installation was completed per plan and on schedule – and within budget. Our experience with Premier Pools was amazing and your follow through and follow-up after the installation was completed has been top notch!
Thank you for everything – we will recommend you to all of our friends!
Dennis